Privacy Policy
Last Updated: 2026
Leven River Retreat ("we," "us," "our," or "Company") operates levenriverretreat.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site. By accessing and using levenriverretreat.com.au, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and other contact details you voluntarily provide through forms or enquiries
- Technical Information: IP address, browser type, device type, and operating system
- Usage Data: Pages visited, time spent on pages, links clicked, and referral sources
- Cookies: Persistent and session-based cookies that track your browsing behaviour
- Affiliate Data: Tracking identifiers and conversion information related to affiliate links and casino referrals
How We Use Information
We use collected information for the following purposes:
- Analysing website traffic and user behaviour through analytics tools
- Tracking affiliate commissions and referral conversions
- Improving website functionality, content, and user experience
- Responding to your enquiries and communications
- Preventing fraud and ensuring site security
- Complying with legal obligations under Australian Privacy Act 1988 (Cth)
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for site functionality and security
- Analytics Cookies: Track user behaviour to understand site performance
- Affiliate Tracking Cookies: Monitor clicks and conversions for casino partner referrals
- Advertising Cookies: Deliver targeted content and measure campaign effectiveness
You can opt-out of non-essential cookies through your browser settings or by using the cookie consent management tool on our website. Please note that disabling cookies may affect site functionality.
Third-Party Links
Levenriverretreat.com.au contains links to third-party casino websites, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, policies, or content of these external sites. We strongly encourage you to review the privacy policies of any third-party websites before providing personal information or engaging in transactions.
Your use of third-party services is governed by their respective terms and privacy policies, not this document.
Your Rights
Under the Australian Privacy Act 1988 (Cth) and the Privacy Act Principles (APPs), you have the following rights:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Lodge complaints about privacy breaches with the Office of the Australian Information Commissioner (OAIC)
- Opt-out of marketing communications by clicking "unsubscribe" links or contacting us directly
To exercise these rights, contact us at the details provided below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:
- Personal information is retained for up to 3 years after last contact
- Analytics and usage data are retained for up to 24 months
- Affiliate tracking data is retained for the duration of the affiliate program relationship plus 12 months
- Complaint records are retained for 5 years in compliance with Australian standards
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@levenriverretreat.com.au
We will respond to privacy enquiries within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Note: This website is intended for users aged 18 years or older. Gambling is not permitted for minors. We do not knowingly collect information from individuals under 18 years of age.