Responsible Gaming
Gaming Should Be Entertainment
At Leven River Retreat, we're committed to promoting responsible gaming practices. Pokies and online gaming should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Please gamble only with money you can afford to lose and never chase your losses.
Age Verification
By accessing this website and participating in any gaming activities, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction within Australia, whichever is greater. We do not permit access to anyone under the legal gambling age. If you are underage, please do not use our services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone else, it may indicate a problem with gambling:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Neglecting family, work, or personal responsibilities due to gambling
- Using gambling to escape problems or relieve stress
- Experiencing anxiety, irritability, or restlessness when not gambling
- Borrowing money or using credit to fund gambling
- Feeling a loss of control over gambling habits
- Attempting to cut back or quit but being unable to do so
- Jeopardising relationships, education, or career opportunities
Self-Help Tools & Protections
We provide practical tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period
- Loss Limits: Set a maximum amount you're willing to lose in a gaming session
- Session Time Limits: Restrict how long you can play in a single session
- Reality Checks: Receive reminders during play about how long you've been gaming and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming activities
We encourage you to use these tools to maintain healthy gaming habits and stay in control.
Support Resources & Help Services
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide confidential support and assistance:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support available 24/7 for people affected by problem gambling.
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Dedicated to problem gambling support across the UK. - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling. - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Provides resources and referrals for problem gambling support. - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Evidence-based research and resources for responsible gambling.
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. Problem gambling can have serious consequences for your mental health, finances, relationships, and overall wellbeing. Remember that help is available and recovery is possible.
Contact Gambling Help Online today for free, confidential support.
Leven River Retreat is committed to responsible gaming. We reserve the right to refuse service to anyone we believe is experiencing problem gambling.